Miraculously, the manager at Birks called me one hour after I posted the blog below. The fact that I notified their head office about the blog post may have played a small part in that call. However, the manager was most apologetic, promised that my watch was alive and well, and said my beloved Tag Heuer and I would be reunited within the week. And, she added, the battery would be free and she wanted to offer me a $250 Birks gift certificate for my trouble. What?
So I’m happy to tell you that, as of yesterday at approximately 3:57pm, my watch is back on my arm and Mickey is resting quietly back in the closet. He’s a bit traumatized from the rather jarring experience, but what can you expect from an 85 year-old mouse? I did expect more from Birks, a 134 year old jewellery company. But then again, they did redeem themselves very nicely.
Something to think about: Henry Birks, founder of Birks Jewellers died in April 1928. And in the very same year Mickey Mouse was born in November 1928. Coincidence? I think not!
All’s well that ends well.
Pat Skene…see you between the lines.